Are you on the correct site?
Does the url for this webpage contain the two-letter abbreviation for your state or territory? If not, you need to verify and re-enter the url for your Track-Kit system.
Is your account disabled?
If you have not logged into Track-Kit for 365 days or more, your account is automatically disabled. Track-Kit Users contact your local Track-Kit administrator for account reactivation. If you cannot identify your local Track-Kit administrator, contact Track-Kit support by email at track-kit.support@invitahealth.com. Track-Kit support personnel can tell you the name(s) of your Track-Kit administrators. Support personnel do not have authority to reactivate your account.
Survivors: Contact the entity responsible for the examination and evidence collection or the law enforcement agency investigating the incident for account reactivation and password resetting.
Forgot your password?
If you are a Track-Kit user you can request a password reset by entering your username (email address) for your account. Survivors must contact the entity responsible for the examination and evidence collection, or law enforcement agency investigating the incident for password reset.